
Head of ICT
Apr 2024 to todaySupporting SMEs at the intersection of business, digitisation and ICT. Focus on tangible digital topics, clear structures and technologies that add real value to the business strategy.
I bring together digital strategy, modern technology and hands-on implementation. As a Digital Shaper, I design solutions that move companies forward, simplify processes and create digital experiences that last.
As a Digital Shaper, the connection between strategy, technology and execution is central to how I work. I guide companies on their journey towards modern digital workplaces, lead IT projects with an entrepreneurial mindset and craft web solutions that make brands and people visible. My approach is pragmatic, high-end and always focused on real value.
Strategic guidance through change with a clear focus on impact, adoption and lasting value for people and organisations.
Setting up and evolving modern work environments around Microsoft 365, from user enablement and clear governance to cross-team collaboration.
High-end websites and digital brand presences that combine personality, strategy and technology into one coherent picture.
Tangible efficiency gains through clearly defined processes, smart automations and the right digital tools.
More than 15 years of experience in IT, digital transformation and entrepreneurship. A look at the most defining stations.

Supporting SMEs at the intersection of business, digitisation and ICT. Focus on tangible digital topics, clear structures and technologies that add real value to the business strategy.
Own web agency for websites, WooCommerce shops and hosting and maintenance solutions. Focus on SMEs, freelancers and start-ups in Switzerland, multilingual in DE, FR and EN.

Technology leadership and business development in IT, focused on customer solutions and growth.
Responsible for technical direction and solution portfolio in the SME IT environment.
End-to-end responsibility as owner for the strategic and operational leadership of the company.

Building and steering business development in the international BI and reporting space around Solver.

Consulting clients in business intelligence and building new business relationships.
Supporting the IT service desk in a humanitarian environment.
Several years as an IT specialist, responsible for operations, projects and end-user support in an industrial setting.
Five-year initial training as an IT specialist (EFZ) at a major Swiss industrial company.

Structured exploration of business models, innovation and venture creation as part of the Innosuisse programme.
Academic and further education as well as certifications that have shaped my path.

Specialisation at the intersection of computer science and business administration, focused on business processes, data analytics and IT architectures.

Vocational baccalaureate in the technical field as the basis for university of applied sciences studies.
Initial vocational training as an IT specialist (EFZ), in parallel with the apprenticeship at Micarna SA in Courtepin.
Scrum.org, Juni 2020
PeopleCert, Feb. 2019
SAP, Aug. 2018
SAQ Swiss Association for Quality, Juni 2019
Cambridge English, Jan. 2020
Solver, Okt. 2020
Beyond my work, I am active in associations and organisations where I take responsibility and contribute actively.

Responsible for the structured documentation of meetings, decisions and formal procedures within the board. Focus on clarity and traceable processes.

Active member of Junior Chamber International Sense-See. Commitment to personal development, networking and societal impact in the region.

Responsible for the web and IT topics of HC Düdingen Bulls. Maintaining the digital presence, technical infrastructure and supporting club operations.
Got a digital project, a question or simply feel like chatting? Drop me a line directly via email or find me through the channels linked below.
The fastest way to reach me is by email. Send me a short note about your topic and I'll get back to you soon.
dominic@krainer.ioI usually reply within one to two working days.